What are customer support opening hours?
Our customer support team will get back to you as fast as possible during working hours (CET).
Email
Send us an email at [email protected] and we'll get back to you as soon as possible during our working hours. If you experience any issues with the bike or app, it's best to email us at [email protected].
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Tel Service: Monday to Friday from 9h to 17h (UTC+1)
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E-mail/ What's App Service: Monday to Friday from 8h to 13h (UTC+1)