What are customer support opening hours?
Our customer support team will get back to you as fast as possible during working hours (CET).
Email
Send us an email at official@adoebike.com and we'll get back to you as soon as possible during our working hours. If you experience any issues with the bike or app, it's best to email us at support@adoebike.com.
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Tel Service： Monday to Friday from 9h to 17h (UTC+1)
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E-mail/ What's App Service: Monday to Friday from 8h to 13h (UTC+1)