What is not covered in the warranty policy?

The Limited Warranty Does Not Cover:
  • Parts compromised by corrosion due to exposure to the elements (moisture, heat, etc.);
  • Damage or deterioration of the surface finish, appearance, or aesthetics of the product;
  • The Warranty of the frame, forks, handlebar, seat post, saddle, brakes, lights, crank-set, pedals, rims, wheel hub, freewheel, cassette, derailleur, shifter, motor, throttle, controller, wiring harness, LCD, kickstand, reflectors, and hardware only extends one week after receiving the goods. Parts damaged during use after seven days will be charged to the customer;
  • Labor charges for part replacement or changeover;
  • Defects or damage resulting from accidents, abuse, misuse, abnormal use (including but not limited to stunt riding, racing, or other similar activities not consistent with the intended use of the Products), improper storage, abnormal exposure to liquid, chemicals, moisture, abrasives, sand or dirt, neglect, or abnormal physical, electrical or electromechanical stress;
  • Scratches, dents, and cosmetic damage not caused by ADO;
  • Products with the serial number or bar code removed, defaced, damaged, altered, or made illegible;
  • Defects or damage to the Products caused by the use of accessories, products, or ancillary/peripheral equipment not furnished or approved by ADO for the Products;
  • Defects or damage caused by improper assembly, testing, operation, maintenance, installation, service, repair, or adjustment in a manner that varies from the Assembly Instructions or Owner’s Manual;
  • Defects or damage resulting from external causes, such as collisions, fire, flooding, windstorms, lightning, earthquakes, exposure to weather conditions, theft, blown fuses, or improper use of any electrical source.
  • Ordinary wear and tear not resulting from defects in workmanship or materials. Wear and tear can be assessed by ADO. Parts not typically covered include but are not limited to Brake pads, Rotors, spokes, Tires, tubes, Chains, Chain rings, Cassettes, Crank-set, etc.
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