2026 FAQ

Q1. What are the core upgrade directions for the 2026 models of the Air20 series and Carbon series?

The upgrades are centered around performance enhancement, accessory upgrades, functional optimization, and a simplified appearance: The motor torque has been uniformly increased to 50N.m, and multiple models now feature CAN protocol batteries to support remote OTA updates. The display has been upgraded with NFC functionality for faster startup. The fenders and rear racks have been fully upgraded to aluminum alloy, with the rear rack integrating a taillight. Additionally, several models have optimized frame and front fork materials to improve the riding experience.

Q2. Are the accessories for the 2025 and 2026 models interchangeable?

Most core electrical accessories are not interchangeable, while some mechanical accessories are. Electrical components such as the controller, display, front light, torque sensor (Air20S only), battery (Pro/Ultra/Carbon series), and discharge cable are not compatible between the old and new models due to model upgrades or protocol changes. However, most mechanical accessories, such as tires and seatpost clamps, are generally interchangeable. For specific details, please refer to the accessory list for each model.

Q3. What is the waterproof rating for all 2026 models?

The entire series has a waterproof rating of IPX6, meeting the needs for everyday riding in the rain and use in humid outdoor environments.

Q4. What are the advantages of the upgraded MIK aluminum alloy rear rack on the 2026 models?

Compared to the previous aluminum alloy rack, the new MIK-compatible rack offers the following benefits:① It is compatible with ADO original accessories and universal MIK accessories, providing greater expandability.
② It is lighter in weight and features a more streamlined appearance.
③ The rack integrates a built-in taillight, eliminating the need for separate installation and reducing exposed wiring.

Q5. What are the motor upgrades for the Air 20S 2026 model?

The 2025 model is equipped with a Puyuan 250W/42N.m motor, while the 2026 model has been upgraded to a Wanjia 250W/50N.m motor. With increased torque, the motor provides stronger assistance for starting and climbing hills. Please note that the motor accessories are not interchangeable with the previous model.

Q6. What adjustments have been made to the torque sensor of the Air 20S?

The 2025 model features a 2B torque sensor (cadence signal 32PCS), while the 2026 model has been upgraded to a 2H torque sensor (cadence signal 36PCS). This results in more accurate cadence detection and smoother power assistance response. The old and new sensor models are not interchangeable.

Q7. Have the seat clamp and battery of the Air 20S 2026 model changed?

The seat clamp has been upgraded from a regular clamp to a lockable clamp, enhancing anti-theft performance, and it is compatible with the old model. The battery has not been upgraded and is compatible with the 2025 model.

Q8. How many assist modes does the Air 20S 2026 model have?

It only supports the Eco single assist mode, suitable for daily commuting and riding on flat terrain.

Q9. What are the core upgrades for the battery and discharge cable of the Air 20 Pro 2026 model?

The 2025 model features a standard protocol battery + standard interface discharge cable, while the 2026 model has been upgraded to a CAN protocol battery + CAN protocol interface discharge cable. It complies with the EN50604 standard and supports remote OTA upgrades. The old and new battery and discharge cable models are not interchangeable.

Q10. Has the motor of the Air 20 Pro been upgraded? What is the torque?

The motor brand remains Bafang, with the same model and part number. The torque has been increased from 40N.m to 50N.m, while the power remains at 250W. Motor components are compatible with the 2025 model.

Q11. What new features does the display of the Air 20 Pro 2026 model have?

It has been upgraded to a 2.4-inch IPS smart display (B02H with NFC). Compared to the old model:
① It supports NFC card activation for more convenient operation;
② The startup time has been shortened to 2 seconds;
③ Added power on/off animations. The old and new display models are not interchangeable.

Q12. What are the assist modes and brake type of the Air 20 Pro?

It supports Eco/Sport dual assist modes, adapting to different riding conditions; the brakes are hydraulic disc brakes, offering sensitive braking performance.

Q13. What upgrades have been made to the frame and front fork of the Air 20 Ultra 2026 model?

The frame is upgraded to an integrated aluminum alloy frame with more a stable structure and a cleaner appearance. The front fork has been upgraded from the old model's adjustable steel suspension fork to an adjustable aluminum suspension fork, which is lighter in weight and provides better shock absorption.

Q14. What upgrades have been made to the headlight of the Air 20 Ultra 2026 model?

It features an exclusive upgrade, from a regular headlight to a built-in headlight installed inside the frame, with no exposed wiring for a clean and stylish appearance. This differs from the standard headlight upgrades on other models and is not interchangeable with the old model's headlight.

Q15. What are the motor type and brake type of the Air 20 Ultra?

The motor is a Bafang 250W/50N.m automatic three-speed motor, which can automatically adapt to different speeds/road conditions for more effortless riding. The brakes are TEKTRO hydraulic disc brakes, offering superior braking performance.

Q16. Have the tire specifications of the Air 20 Ultra changed?

The 2025 model features 20*1.95 tires without reflective strips, while the 2026 model has been upgraded to 20*2.0 tires with reflective strips, offering better grip and increased safety for night riding. The tires are compatible with the old model.

Q17. What are the core performance upgrades for the Air Carbon 2026 models?

Motor accessories are compatible with the 2025 model; the battery and discharge wires have been upgraded to the CAN protocol, supporting remote OTA, and are not interchangeable with the old models.

Q18. What is the frame material of the Air Carbon? Has it been upgraded?

The frame remains a carbon fiber frame, offering significant lightweight advantages. The 2026 model has not undergone any structural upgrades to the frame, distinguishing it from the new Air Carbon Pro's integrated carbon fiber frame.

Q19. What are the assist modes and display functions of the Air Carbon?

It supports Eco/Sport dual assist modes. The display has been upgraded to a 2.4-inch IPS smart display with NFC, featuring a 2-second startup time and NFC card activation support. The old and new display models are not interchangeable

Q20. What are the key differences between the Air Carbon Pro and the standard Air Carbon?

Q21. Are the battery and waterproof rating of the Air Carbon Pro the same as the standard Carbon?

Yes, they are the same. Both feature a CAN protocol battery (supporting remote OTA updates and complying with EN50604) and an IPX6 waterproof rating, meeting the demands of outdoor use.

Q22. What are the features of the rear rack and tail light on the Air Carbon Pro?

It is equipped with an aluminum alloy rear rack featuring the MIK system, supporting multiple accessory expansions. The tail light is integrated into the rack with a one-piece design for a clean appearance and no exposed wiring.

Q23. What are the key advantages of the smart display with NFC compared to the standard smart display?

① Startup time is significantly reduced, shortened from a longer duration on the old model to 2 seconds, improving the user experience;
② Supports NFC card activation, eliminating the need to manually press buttons for more convenient operation, ideal for quick commuter use;
③ Added power on/off animations for more user-friendly interaction. The old and new display models are not interchangeable.

Q24. What upgrades does the CAN protocol battery have compared to the old standard protocol battery?

① Complies with both battery regulations and EN50604 standards, offering stronger compliance;
② Supports remote OTA upgrades, allowing battery management strategies to be optimized via the backend, improving range and service life;
③ Following the protocol upgrade, it is not interchangeable with the old standard protocol battery and discharge cable, and is only compatible with 2026 Pro/Ultra/Carbon/Carbon Pro models.

Q25. What are the differences between the 2026 model's integrated tail light and the old model's standard tail light?

The old model's standard tail light was installed separately, some with turn signals, and had exposed wiring. The 2026 model's integrated tail light is directly built into the MIK rear rack, offering a cleaner appearance with no exposed wiring, a more secure installation, and features a unified upgrade style across the entire series

Q26. What unified upgrades have been made to the mudguards across the 2026 models?

Except for the Air 20 Ultra, which originally had aluminum alloy mudguards (only the model number has changed), the Air 20S and Air 20 Pro have both been upgraded from steel to aluminum alloy mudguards. The Air Carbon has been upgraded to a new aluminum alloy mudguard model. Aluminum alloy mudguards are lighter in weight, offer better rust resistance, and have a longer service life. The old and new mudguard models are not interchangeable

Q27. Which 2026 models support automatic shifting motors? How many speeds do they have?

·  Air 20 Pro：Automatic two-speed motor

·  Air 20 Ultra：Automatic three-speed motor (the top configuration in the series)

·  Air Carbon Pro：Automatic two-speed motor

·  Air 20S/Air Carbon：Single-speed motor, suitable for basic commuting needs

Q28. What are the daily usage precautions for the batteries of the 2026 models?

The precautions for CAN protocol batteries are the same as for standard protocol batteries: 
① Avoid overcharging/over-discharging; charge promptly when the battery level drops below 20%, and unplug the charger promptly when fully charged;
② For long-term storage, maintain a 50%-70% charge and recharge once a month;
③ Only use the original factory-approved charger; avoid non-original accessories that could damage the battery.

Q29. If the NFC card for the 2026 models' NFC display is lost, how can the bike be powered on?

The bike can be powered on normally using the physical buttons on the display. The NFC card is a convenient method for powering on and does not affect basic button operation. If a replacement NFC card is needed, please contact ADO official after-sales service

Q30. Does the remote OTA upgrade for the 2026 models require manual operation by the customer?

No manual operation is required. ADO official will push the upgrade package via the backend, and the OTA upgrade can be completed automatically when the battery is powered on, optimizing battery management, motor assist strategies, etc., to enhance the user experience.

Air Carbon Pro

Q31. What are the materials of the frame and fork of Air Carbon Pro?

What are the advantages?Both the frame and fork are made of one - piece carbon fiber. Compared with traditional aluminum alloy materials, it is lighter in weight (the net weight of the bare bike is 15+KG, excluding the rear rack and fender), while having stronger rigidity, better corrosion resistance. It is suitable for the usage scenario of folding and portability, and the overall appearance of the bike is more concise.

Q32. What are the motor parameters of Carbon pro?

It is equipped with Bafang H700 2 - speed automatic - shifting brushless DC motor, with a rated voltage of 36V, a rated power of 250W, and a maximum torque of 50N.m. The core feature is automatic shifting, which does not require manual adjustment. It automatically switches gears according to the riding speed and road conditions. With a torque sensor, the power - assist response is smoother, and it is more labor - saving for starting and climbing slopes.

Q33. What are the core specifications of the battery?

What is the battery range?The battery is a 37V10Ah (370Wh) detachable lithium - ion battery (complying with EN50604 CAN protocol), built - in the seat post, supporting portable disassembly for charging. The fast - charging time is 4 - 6 hours, and the power - assist range is ≤100KM (test conditions: fully charged, 60kg load, flat road, eco - mode, 15km/h constant speed).

Q34. What type is the drivetrain? What are the advantages?

It adopts a carbon - fiber belt drive. Compared with the traditional chain drive, it has no oil stains, lower noise, simpler maintenance, and stronger durability. It does not need frequent lubrication and is suitable for the high - frequency usage scenarios of daily commuting and leisure cycling.

 Q35. What is the configuration of the braking system? How about the braking performance?

It is equipped with TEKTRO hydraulic disc brakes. The brake levers are designed as left - and - right forged aluminum double - finger / 2.5 - finger. The brake calipers are forged aluminum double - piston. The brake discs are 160mm1.8T both front and rear. The braking is sensitive, the feel is smooth, and the braking stability is strong, suitable for the maximum speed of 25km/h and various road conditions.

Q36. What is the waterproof rating of the whole bike? Does the display have special protection?

The waterproof rating of the whole bike is IPX6, which can handle daily rainy - day riding, splashing water and other scenarios. The waterproof rating of the display is upgraded to IPX7, which can be immersed in water for a short time, with stronger protection, suitable for complex outdoor weather.

Q37. What are the maximum speed, maximum load capacity and climbing ability of this model?

Maximum speed: 25km/h (meeting CE certification standards);Maximum load capacity: ≤120KG (for the whole bike), the maximum load capacity of the rear rack is 25KG;Maximum climbing angle: 15°, with a 50N.m high - torque motor, there is sufficient climbing assistance.

Q38. What are the configurations and functions of the display?

It is equipped with a 2.4 - inch IPS color display. The core feature is the NFC function, supporting NFC card startup for convenient operation. The display can clearly show core information such as speed, mileage, gear, and fault code. The buttons are sensitive, and the outdoor visibility is good.

Q39. What is the configuration of the lighting system? What are the upgrades?

Front light: Built - in front light (brightness 25LUX), integrated inside the frame, with a simple appearance and no exposed wires, not taking up extra space;Rear light: Integrated rear light, integrated on the MIK rear rack, no need for separate installation, with a more unified design. Compared with the old model, the lighting system is more in line with the overall design of the bike, taking into account both practicality and aesthetics.

Q40. What are the riding modes? How to switch?

It supports ECO/SPORT dual - mode switching, and is also equipped with 3 - level pedal - assist (PAS), allowing adjustment of the assist intensity according to riding needs. Mode switching can be operated through the display or handlebar buttons, which is simple and convenient. The ECO mode focuses on long - range, and the SPORT mode focuses on stronger assistance.

Q41. Does Carbon pro support folding? What are the dimensions after folding?

It supports folding. The dimensions after folding are 870480*660mm. The folded bike has a small volume, which is convenient for vehicle loading, storage and carrying on public transportation. The folding operation is simple, suitable for the portability needs of urban commuting.

Q42. What accessories can the rear rack support for expansion?

It is equipped with an upgraded aluminum rear rack with MIK. Compared with ordinary racks, it is lighter in weight and has a stronger load - bearing capacity (up to 25KG), and supports the ADO AQS 2.0 quick - release accessory system, which can be adapted to accessories such as folding baskets, insulated bags, waterproof commuting bags, pet bags, and casual canvas bags, with strong expandability.

Q43. What anti - theft configurations are there?

It is equipped with anti - theft GPS, which can locate the vehicle's position in real - time, effectively preventing the vehicle from being lost. At the same time, the display supports NFC startup, which has better anti - theft performance compared with traditional button startup.

Q44. What is the height range of the riding population suitable for Carbon pro?

It is suitable for riders with a height of 150 - 190cm. The seat height is adjustable, and people of different heights can find a comfortable riding position.

Q45. What protection functions does the battery have?

The battery management system (BMS) has multiple protection functions such as over - temperature, short - circuit, over - current, over - charge, and under - voltage protection. The under - voltage protection threshold is 31±2V, and the over - current protection threshold is 15±2A, comprehensively ensuring the safety of battery use and extending the battery life.

Q46. What are the operating and storage temperatures of the whole bike?

Operating temperature: - 10~40°C, which can handle outdoor cycling in winter low - temperature and summer high - temperature;Storage temperature: - 20~50°C. After the battery is removed, it needs to be stored within this temperature range to avoid high - temperature exposure and low - temperature freezing.

Q47. Does the belt drive need daily maintenance? What are the maintenance advantages compared with the chain?

The carbon - fiber belt drive hardly needs daily maintenance. It does not need to be frequently lubricated and cleaned of oil stains like a chain. Only the belt tension and wear need to be checked regularly. Moreover, the belt is dirt - resistant and noiseless. After use in rainy days or muddy road conditions, it is easier to clean.

Q48. How to use the NFC startup function? What if the NFC card is lost?

Bring the NFC card close to the NFC sensing area of the display to quickly start the bike. If the NFC card is lost, the bike can be started normally through the physical buttons on the display, which does not affect the basic use of the vehicle. Subsequently, you can contact the official after - sales service to re - issue an NFC card.

Q49. What parts need to be focused on during daily maintenance?

Braking system: Regularly check the wear of the brake pads and the cleanliness of the brake disc to ensure sensitive braking;Belt drive: Regularly check the belt tension and whether there are scratches and cracks on the surface to avoid over - stretching;Battery: Avoid long - term under - charging. Charge in time when the battery level is lower than 20%. When the bike is left unused for a long time, keep the battery level at 50% - 70% and recharge it once a month;Folding parts: Regularly check the tightness of the folding buckle and apply a small amount of grease to ensure smooth folding;Display and NFC: Keep the display clean and avoid oil stains and debris on the NFC sensing area to prevent affecting the sensing effect.

Q50. Can the battery be removed and charged separately? Is it easy to remove?

The battery is designed to be detachable, built - in the seat post. The disassembly operation is simple. It can be removed separately for charging, suitable for scenarios where there is no outdoor charging condition at home or in the office, providing more flexible charging.