How to use the APP?

the video.   Download APP 1. Google market: Play store search “ADO EBIKE” installation 2. Apple Market: APP store “ADO EBIKE” installation 3. Ordinary Android phone: use a browser to scan the fol

How to maintain the bike?

to your local bike shop. Any bike shop in your area will be able to help you. Just make sure that the bike shop is familiar with a hydraulic brake system. You can also find several tutorials on these

How to solve the problem that the APP can not be connected?

the APP settings and find out whether the APP has been upgraded to the latest version. If not, uninstall the old version first and download the new version. If you still can’t connect, clear the Bluet

How to store your bike and keep it in top condition during the colder months?

to get the most out of your ADO E-bike and keep it in top-riding shape during the colder months.   Long live the battery Batteries drain more quickly in cold weather. When possible, we suggest ta

How to take care of the battery?

how to care for the battery, you will need to follow the below information: Do not charge the bike with non-ADO chargers. Do not try to open or reach any part of the electrical system of the bike. The

How much does the battery cost, if I need to buy it in advance or if the battery doesn't work?

the battery goes dead within the 1-year warranty, we can provide you with a replacement for free. If it is outside of warranty, you can still purchase the battery from us by contacting official@adoebi

How can I attach my phone to the handlebar?

Your smartphone can be attached to the handlebar thanks to a smartphone bike mount. We sell Phone Holder For ADO E-bike directly on our webshop.

How to connect a mobile phone to ADO EBIKE APP?

The connection between the e-bike and the app is established via Bluetooth. APP operation   How to find the Bluetooth of the bicycle 1)The first method: use a browser to scan the QR code on the i

Is the battery replaceable?

The battery on the ADO A20 Air is both replaceable and portable. The battery on other ADO E-bikes is both replaceable and portable. It can also be secured with the provided lock.

How to install and use the throttle(A16/A20/A20F)

1、Install throttle : https://youtu.be/I_v6SraOunM?si=jg8gJTnuR5Es3nBe 2、Unlock throttle mode : https://youtu.be/Bz_jIYy5V2Y 3、Unlock speed limit 35km/h : https://youtu.be/geXNlFnILDM?si=jQcWTgAAAh5pDCq2  

How to repair my bike?

To initiate the warranty process, you must contact and inform the customer service of ADO at [email protected]. We may request you to show the proof of purchase and the most detailed description p

What are the specifications of the motor?

ADO A16+     CE Version: 36V/250W (37N.m)     Intl. Version: 36V/350W (37N.m)   ADO AIR 20     CE Version: 36V/250W (42N.m;or 37N.m of MIVICE)     Intl. Version: 36V/350W (42N. m)   ADO A20+     CE Version: 36V/250W (40N.m)     Intl. Version: 36V/350W (40N.m)    ADO A20F+     CE Verison:36V/250W (43N.m)     Intl. Version: 36V/500W(43N.m)   ADO DECE 300C     CE Verison:36V/250W(42N.m)     Intl. Version:36V/500W (42N.m)   ADO BEAST A20F     CE Verison:36V/250W (65N.m)     Intl. Version:36V/500W(65N.m)