to find the Bluetooth of the bicycle 1）The first method: use a browser to scan the QR code on the instrument.   2）The second way: Long press "+" "-" to enter the password “0000”, and find Bluetoo

to get the most out of your ADO E-bike and keep it in top-riding shape during the colder months.   Long live the battery Batteries drain more quickly in cold weather. When possible, we suggest ta

Each bike comes with 1 battery, when you place an order you can see that the battery is installed inside the bike.

to purchase. Due to limited stock, priority will be given to customers with battery problems during the warranty period.

To initiate the warranty process, you must contact and inform the customer service of ADO at [email protected]. We may request you to show the proof of purchase and the most detailed description p

to scan the following QR code 4. Or click the link to download the APP: Android                  iOS QR code             

to your local bike shop. Any bike shop in your area will be able to help you. Just make sure that the bike shop is familiar with a hydraulic brake system. You can also find several tutorials on these

to care for the battery, you will need to follow the below information: Do not charge the bike with non-ADO chargers. Do not try to open or reach any part of the electrical system of the bike. There i

We'll send you a confirmation email of your order. You can also log in to your portal by clicking here. Please get in touch with us at [email protected] if you have any questions.

together with your ADO E-Bike: spokes reflectors and a seat reflector additional front and rear lights battery charger pair of fenders (A16+, A20+, Air 20, Beast 20F, DECE 300C) We have also launched

Around 3 to 5 hours.

The battery is replaceable. You can charge the bike directly or take the battery off the bike to charge the battery separately.