Shipping time

Shipping Warehouse Support Shipping Country Delivery Time Mode of Transport Search Website Poland EU countries 2-7 days DPD https://www.dpd.com/tracking Germany EU countries 1-7 days GO! https://www.g

How can I return my E-bike?

shipping fee and a restocking fee equal to 10% of the purchase price. Any item returned in used condition may be returned within 30 days of purchase, subject to return shipping charges and a restockin

Can I change my order? or cancel it?

Shipped’, change is still possible. But be aware that our customer support team will help you change the order within 24 hours after receiving your email, but it can happen that your order has been sh

What about the warranty policy?

shipment), except in case of user error. The warranty covers the listed products and follows the terms below:   Parts Warranty Time Warranty Policy Structural parts (1) Frame 10 years Please feel

Why should I choose ADO?

shipping     Enjoy fast, free delivery on every ADO order*.