contact us at [email protected]. 2）Covered Products ADO Ebike will replace any component that is deemed to be defective or damaged (including damage incurred during shipment), except in case
contact us? If there is anything wrong with your bike or you need advice regarding maintenance, you can simply contact us via email at [email protected]. By doing so, our Customer Success Team wil
contact ADO Customer Support at [email protected]. We will check, whether there is a defect and how to fix it in the quickest way. We cover the costs if something is wrong with your battery within
contact our customer support via [email protected] as soon as possible. If the order is not yet ‘Shipped’, change is still possible. But be aware that our customer support team will help you
Please contact [email protected] if you have this question.
contact and inform the customer service of ADO at [email protected]. We may request you to show the proof of purchase and the most detailed description possible about the issue and photo and/or vi
We apologize for the inconvenience. Please take photos first, then contact our Customer Support ([email protected]) for solutions.
Please contact the ADO Customer Support team ([email protected]) first. You can also find more information here in the video.
If the display shows an "E05 error", refer to the video. Please contact [email protected] if you have any questions.
Please contact the ADO Customer Support team ([email protected]) first. ADO support(s) will advise you whether to go to a local bike store or send you the spare part with charges.
Please note that the suggested rider height is only for reference, proportions of the body might also be a factor when choosing a frame size. If you are still not sure about the size selection, please kindly contact us at [email protected].
contact [email protected] if you have any questions.